Privacy Policy | Inn Bowl by HABEAT

Introduction

Inn Bowl by HABEAT ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

Inn Bowl by HABEAT is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@innbowl.com
Address: United Kingdom

Information We Collect

We may collect the following types of personal data:

Information You Provide

Name and contact details (email address, phone number)
Business information for franchise enquiries
Communication preferences
Any other information you choose to provide when contacting us

Information Collected Automatically

Device information (browser type, operating system)
IP address and approximate location
Pages visited and interactions with our website
Referring website addresses
Date and time of visits

How We Use Your Information

We use your personal data for the following purposes:

Franchise Enquiries: To process and respond to your franchise application or enquiry
Communication: To send you information about our services, updates, and marketing communications (with your consent)
Website Improvement: To analyse website usage and improve our services using Vercel Analytics
Legal Compliance: To comply with legal obligations and protect our rights

Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

Consent: Where you have given clear consent for us to process your personal data for specific purposes (e.g., marketing communications, analytics cookies)
Contract: Where processing is necessary to perform a contract with you or take steps prior to entering a contract
Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights
Legal Obligation: Where processing is necessary to comply with a legal obligation

Data Sharing and Transfers

We may share your personal data with:

Service Providers: Third-party companies that help us operate our website and services (e.g., Vercel for hosting and analytics, Calendly for appointment scheduling)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with any merger, sale, or acquisition

Where data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period depends on the type of data and the purpose of processing:

Franchise enquiry data: Up to 3 years after last contact
Marketing consent records: Duration of consent plus 2 years
Website analytics data: Up to 26 months

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right of Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data in certain circumstances
Right to Restrict Processing: Request limitation of processing in certain circumstances
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at privacy@innbowl.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

We use cookies and similar technologies to enhance your experience on our website. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@innbowl.com.